Posts Tagged: data

How KLM Is Servicing Its Social Media with Artificial intelligence

How KLM Is Servicing Its Social Media with Artificial intelligence

Customer Relationship Management (CRM) is critical to upholding a brand’s reputation; an unhappy customer can be lost to a competitor or can create negative reviews. It is therefore important that if...

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THE INFLUENCING POWER OF DATA ANALYTICS IN YOUR CONTENT STRATEGY

THE INFLUENCING POWER OF DATA ANALYTICS IN YOUR CONTENT STRATEGY

The value of data is undeniable. As the cloud evolution increases in momentum and data access and storage is streamlined, data-monetisation is now a crucial competitive factor in the marketplace. So,...

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