--- title: Ilex Insights | Data (3) description: Data | Insights into B2B marketing for tech and telecoms (3) --- [![](https://blog.ilexcontent.com/hs-fs/hubfs/Ilex%20Content%20Logo_High%20Res%20copy-1.png?width=2048&height=1229&name=Ilex%20Content%20Logo_High%20Res%20copy-1.png)](http://www.ilexcontent.com) - [Home](https://www.ilexcontent.com) - [Our Services](https://weare.ilexcontent.com/our-services) - [Blog](https://blog.ilexcontent.com/blog) - [Contact Us](https://www.ilexcontent.com/#contact) # Posts Tagged: data [![How KLM Is Servicing Its Social Media with Artificial intelligence](https://blog.ilexcontent.com/hs-fs/hubfs/Screenshot%202021-05-21%20at%2015.35.42.png?width=700&name=Screenshot%202021-05-21%20at%2015.35.42.png)](https://blog.ilexcontent.com/blog/how-klm-is-servicing-its-social-media-with-artificial-intelligence) ## [How KLM Is Servicing Its Social Media with Artificial intelligence](https://blog.ilexcontent.com/blog/how-klm-is-servicing-its-social-media-with-artificial-intelligence) [Agents](https://blog.ilexcontent.com/blog/tag/agents), [AI](https://blog.ilexcontent.com/blog/tag/ai), [Airline](https://blog.ilexcontent.com/blog/tag/airline), [Analytics](https://blog.ilexcontent.com/blog/tag/analytics), [Answers](https://blog.ilexcontent.com/blog/tag/answers), [Artificial Intelligence](https://blog.ilexcontent.com/blog/tag/artificial-intelligence), [B2B](https://blog.ilexcontent.com/blog/tag/b2b), [Big Data](https://blog.ilexcontent.com/blog/tag/big-data), [Bots](https://blog.ilexcontent.com/blog/tag/bots), [Branding](https://blog.ilexcontent.com/blog/tag/branding), [Brands](https://blog.ilexcontent.com/blog/tag/brands), [CRM](https://blog.ilexcontent.com/blog/tag/crm), [Data](https://blog.ilexcontent.com/blog/tag/data), [SM](https://blog.ilexcontent.com/blog/tag/sm), [SMM](https://blog.ilexcontent.com/blog/tag/smm), [Social Media](https://blog.ilexcontent.com/blog/tag/social-media), [business](https://blog.ilexcontent.com/blog/tag/business), [DigitalGenius](https://blog.ilexcontent.com/blog/tag/digitalgenius), [eCRM](https://blog.ilexcontent.com/blog/tag/ecrm), [Future](https://blog.ilexcontent.com/blog/tag/future), [Intelligence](https://blog.ilexcontent.com/blog/tag/intelligence), [KLM](https://blog.ilexcontent.com/blog/tag/klm), [Marketing](https://blog.ilexcontent.com/blog/tag/marketing), [Method](https://blog.ilexcontent.com/blog/tag/method), [Tech](https://blog.ilexcontent.com/blog/tag/tech), [Technology](https://blog.ilexcontent.com/blog/tag/technology) , 27 October, 2016 Customer Relationship Management (CRM) is critical to upholding a brand’s reputation; an unhappy customer can be lost to a competitor or can create negative reviews. It is therefore important that if... [Read More →](https://blog.ilexcontent.com/blog/how-klm-is-servicing-its-social-media-with-artificial-intelligence) - [Agents](https://blog.ilexcontent.com/blog/tag/agents) - [AI](https://blog.ilexcontent.com/blog/tag/ai) - [Airline](https://blog.ilexcontent.com/blog/tag/airline) - [Analytics](https://blog.ilexcontent.com/blog/tag/analytics) - [Answers](https://blog.ilexcontent.com/blog/tag/answers) - [Artificial Intelligence](https://blog.ilexcontent.com/blog/tag/artificial-intelligence) - [B2B](https://blog.ilexcontent.com/blog/tag/b2b) - [Big Data](https://blog.ilexcontent.com/blog/tag/big-data) - [Bots](https://blog.ilexcontent.com/blog/tag/bots) - [Branding](https://blog.ilexcontent.com/blog/tag/branding) - [Brands](https://blog.ilexcontent.com/blog/tag/brands) - [CRM](https://blog.ilexcontent.com/blog/tag/crm) - [Data](https://blog.ilexcontent.com/blog/tag/data) - [SM](https://blog.ilexcontent.com/blog/tag/sm) - [SMM](https://blog.ilexcontent.com/blog/tag/smm) - [Social Media](https://blog.ilexcontent.com/blog/tag/social-media) - [business](https://blog.ilexcontent.com/blog/tag/business) - [DigitalGenius](https://blog.ilexcontent.com/blog/tag/digitalgenius) - [eCRM](https://blog.ilexcontent.com/blog/tag/ecrm) - [Future](https://blog.ilexcontent.com/blog/tag/future) - [Intelligence](https://blog.ilexcontent.com/blog/tag/intelligence) - [KLM](https://blog.ilexcontent.com/blog/tag/klm) - [Marketing](https://blog.ilexcontent.com/blog/tag/marketing) - [Method](https://blog.ilexcontent.com/blog/tag/method) - [Tech](https://blog.ilexcontent.com/blog/tag/tech) - [Technology](https://blog.ilexcontent.com/blog/tag/technology) [![THE INFLUENCING POWER OF DATA ANALYTICS IN YOUR CONTENT STRATEGY](https://blog.ilexcontent.com/hs-fs/hubfs/Screenshot%202021-05-21%20at%2015.46.34.png?width=700&name=Screenshot%202021-05-21%20at%2015.46.34.png)](https://blog.ilexcontent.com/blog/the-influencing-power-of-data-analytics-in-your-content-strategy) ## [THE INFLUENCING POWER OF DATA ANALYTICS IN YOUR CONTENT STRATEGY](https://blog.ilexcontent.com/blog/the-influencing-power-of-data-analytics-in-your-content-strategy) [Twitter](https://blog.ilexcontent.com/blog/tag/twitter), [Analytics](https://blog.ilexcontent.com/blog/tag/analytics), [B2B](https://blog.ilexcontent.com/blog/tag/b2b), [Big Data](https://blog.ilexcontent.com/blog/tag/big-data), [Content](https://blog.ilexcontent.com/blog/tag/content), [Customer Insight](https://blog.ilexcontent.com/blog/tag/customer-insight), [Data](https://blog.ilexcontent.com/blog/tag/data), [Data Analytics](https://blog.ilexcontent.com/blog/tag/data-analytics), [Social Media](https://blog.ilexcontent.com/blog/tag/social-media), [influence](https://blog.ilexcontent.com/blog/tag/influence), [Marketing](https://blog.ilexcontent.com/blog/tag/marketing), [Online](https://blog.ilexcontent.com/blog/tag/online) , 28 October, 2015 The value of data is undeniable. As the cloud evolution increases in momentum and data access and storage is streamlined, data-monetisation is now a crucial competitive factor in the marketplace. So,... [Read More →](https://blog.ilexcontent.com/blog/the-influencing-power-of-data-analytics-in-your-content-strategy) - [Twitter](https://blog.ilexcontent.com/blog/tag/twitter) - [Analytics](https://blog.ilexcontent.com/blog/tag/analytics) - [B2B](https://blog.ilexcontent.com/blog/tag/b2b) - [Big Data](https://blog.ilexcontent.com/blog/tag/big-data) - [Content](https://blog.ilexcontent.com/blog/tag/content) - [Customer Insight](https://blog.ilexcontent.com/blog/tag/customer-insight) - [Data](https://blog.ilexcontent.com/blog/tag/data) - [Data Analytics](https://blog.ilexcontent.com/blog/tag/data-analytics) - [Social Media](https://blog.ilexcontent.com/blog/tag/social-media) - [influence](https://blog.ilexcontent.com/blog/tag/influence) - [Marketing](https://blog.ilexcontent.com/blog/tag/marketing) - [Online](https://blog.ilexcontent.com/blog/tag/online) Page 3 of 3 [‹‹ First](https://blog.ilexcontent.com/blog/tag/data/page/1) [‹ Previous](https://blog.ilexcontent.com/blog/tag/data/page/2) [1](https://blog.ilexcontent.com/blog/tag/data/page/1) [2](https://blog.ilexcontent.com/blog/tag/data/page/2) [3](https://blog.ilexcontent.com/blog/tag/data/page/3) ### Recent Posts ### Recent Comments [![Ilex Content](https://blog.ilexcontent.com/hubfs/ilexcontent_April2019/Images/logo-small.png)](https://www.ilexcontent.com/) [Email](mailto:info@ilexcontent.com) [Twitter](https://twitter.com/ilexcontent) [LinkedIn](https://www.linkedin.com/company/ilex-content-strategies) Copyright 2023 © Ilex Content Strategies Ltd.