Customer Relationship Management (CRM) is critical to upholding a brand’s reputation; an unhappy customer can be lost to a competitor or can create negative reviews. It is therefore important that if...
How KLM Is Servicing Its Social Media with Artificial intelligence
Agents,
AI,
Airline,
Analytics,
Answers,
Artificial Intelligence,
B2B,
Big Data,
Bots,
Branding,
Brands,
CRM,
Data,
SM,
SMM,
Social Media,
business,
DigitalGenius,
eCRM,
Future,
Intelligence,
KLM,
Marketing,
Method,
Tech,
Technology
,
27 October, 2016
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