Posts Tagged: online

Harmonising Social Media and End-to-End Customer Experience

Harmonising Social Media and End-to-End Customer Experience

Building a great end-to-end customer experience (CX) is a difficult task. B2B tech and telecom companies need to make sure they are interacting with customers at every stage of the customer journey.

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THE INFLUENCING POWER OF DATA ANALYTICS IN YOUR CONTENT STRATEGY

THE INFLUENCING POWER OF DATA ANALYTICS IN YOUR CONTENT STRATEGY

The value of data is undeniable. As the cloud evolution increases in momentum and data access and storage is streamlined, data-monetisation is now a crucial competitive factor in the marketplace. So,...

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