Building a great end-to-end customer experience (CX) is a difficult task. B2B tech and telecom companies need to make sure they are interacting with customers at every stage of the customer journey.
Harmonising Social Media and End-to-End Customer Experience
B2B strategy,
Brand-customer Relationship,
Social Media,
Online,
Customer Experience
,
19 August, 2019
THE INFLUENCING POWER OF DATA ANALYTICS IN YOUR CONTENT STRATEGY
Twitter,
Analytics,
B2B,
Big Data,
Content,
Customer Insight,
Data,
Data Analytics,
Social Media,
influence,
Marketing,
Online
,
28 October, 2015
The value of data is undeniable. As the cloud evolution increases in momentum and data access and storage is streamlined, data-monetisation is now a crucial competitive factor in the marketplace. So,...
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